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Frequently Asked Questions

Can I get a demo of the software?

Yes, we would be happy to demonstrate Rubitek Core either in person at your offices, or via web-conference at your convenience. The demo is a one hour session. To schedule your personal session, please contact info@rubiteksolutions.co.uk.

What types of online payment do you accept?

We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment via bank transfer or cheque transfer for yearly subscriptions and in some cases we can invoice your organisation monthly in advance. For more details, please contact info@rubiteksolutions.co.uk.

How long are your contracts?

Rubitek Core Standard and Advanced subscriptions are both pay-as-you-go services – you choose the duration of your plan (monthly or yearly) and you can make changes whenever you need to.

Is my data safe?

We’re fervent about keeping your data safe and secure on our own servers in the UK. Our facilities feature stringent 24/7/365 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. Our network security system employs the latest encryption and intrusion detection and prevention technologies. To learn more about our data protection measures, please contact info@rubiteksolutions.co.uk.

Are you GDPR Compliant?

Yes. Our software has been built to comply with the GDPR Regulations 2018. For more information, please read our PRIVACY AND DATA PROTECTION POLICY.

Can I switch plans if I need to?

Of course you can! Log in to Rubitek Core, click the Upgrade link on the Home page and follow the steps on screen to switch to a new plan.

Have more questions?

Our support team is available between 9:00am to 5:30pm, Monday through Friday to assist you. Please contact support@rubiteksolutions.co.uk.

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REGISTERED OFFICE:

Rubitek Solutions Limited
Harborough Innovation Centre
Airfield Business Park
Market Harborough
Leicestershire
LE16 7WB

Company Reg No: 11316065

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